Shipping policy
Shipping Policy
At Aura Mall, we strive to ensure that your shopping experience is smooth from the moment you place your order until it reaches your doorstep.
Processing Time
Orders are processed and prepared for dispatch from Monday to Saturday. Most orders are shipped within 1–2 business days after successful confirmation.
Please note that orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
Our standard delivery timeframe is 5–8 business days, although actual delivery times may vary depending on your location and courier operations.
We work with trusted logistics partners to deliver your orders as quickly and safely as possible.
Tracking Your Order
Once your order has been dispatched, you will receive an email or SMS containing your tracking information. You can use these details to check the current status and progress of your shipment at any time.
Delivery Information
The delivery timelines mentioned are estimated and commence from the date your order is shipped, not the date it is placed.
In certain situations, deliveries may take longer than expected due to reasons such as:
-
Incorrect or incomplete delivery addresses
-
Weather conditions or natural disruptions
-
Regional courier delays
-
Public holidays and festive seasons
-
Other unavoidable circumstances beyond our control
We appreciate your patience and understanding should any such delays occur.
Customer Support
If you have any questions regarding your order or require assistance, our support team is always here to help.
Website: Auramall.co.in
Email: Auramall2026@hotmail.com
Thank you for choosing Aura Mall. We value your trust and remain committed to providing a dependable and enjoyable shopping experience.